Frequently Asked Questions
Customer Service and Ordering
- Can I purchase directly from Liz Fields or on the web?
- How long does it take from my dress to arrive?
Store Locations and Catalog
- How do I find a local retailer?
- How do I know which retailers carry the dresses I like?
- How can I get a Liz Fields catalog?
Size, Fit and Prices
- How do I know which size I am?
- How do I find out what size a particular style is available in?
- Do you offer Maternity sizes?
- What if the dress I ordered is the wrong size?
- How do I find out the price of my favorite dress?
Fabrics and Colors
- Do Liz Fields dresses come in any other colors than what is pictured?
- Do you have fabric / color swatches available?
- Can I buy extra fabric?
Can I purchase directly from Liz Fields or on the web?
Our gowns are only available through authorized Liz Fields retailers. While you may see our dress advertised online, we recommend that you purchase the dress from an authorized retailer ensuring it is an authentic Liz Fields gown and that you get the highest level of personal and professional service. Visit our Store Locator to find an authorized retailer near you.
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How long does it take from my dress to arrive?
Depending on the style and the services offered by the authorized retailer you visit, delivery time-frames may vary slightly. Please contact your local retailer to decide when you should place your order. For your convenience, we offer Rush and Super-Rush deliveries (additional charges may apply).
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How do I find a local retailer?
Our Store Locator is an easy-to-use tool that can help you find an authorized retailer in your area. If you cannot find a store near you, please visit our contact us page and fill out the form.
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How do I know which retailers carry the dresses I like?
It is always best to call your local retailer before your visit to see if they carry all the styles you are interested in.
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How can I get a Liz Fields catalog?
All of our styles are available to view and print online. All of our product information, alternative views, sizes, color changes, and more is visible on individual product pages. Also be sure to use our "share with a friend", "favorites" and social networking tools to post your favorite dress to Facebook or Twitter.
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How do I know which size I am?
Please consult with your local authorized Liz Fields retailer and their alterations department for assistance with your size. Since most body types vary and styles will fit differently, many times alterations should be made for the best fit.
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How do I find out what size a particular style is available in?
All of our Bridesmaid dresses, Social Occasion and Special Occasion gowns, Prom Dresses, Bridal Gowns, and Destination Wedding Dresses are available in Sizes 0 - 28 .
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Do you offer Maternity sizes?
At this time, we do not offer maternity styling on any of our dresses. Please know that any of our dresses can be altered to accommodate pregnant brides or bridesmaids. We recommend contacting the authorized Liz Fields retailer from whom you will purchase your dress to discuss any questions regarding measurement and sizing.
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What if the dress I ordered is the wrong size?
All of our dresses are made to order and our authorized retailers are responsible for measuring and ordering the size dress that you and the retailer believe is correct. Please contact the retailer from whom you will purchase your dress to discuss any questions regarding measurement and sizing.
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How do I find out the price of my favorite dress?
Only an authorized Liz Fields retailer can quote the retail price of a particular style. Please visit our store locator to contact a retailer in your area who would be happy to assist you.
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Do Liz Fields dresses come in any other colors than what is pictured?
Yes, all of our dresses are available in additional colors. You can view the entire color availability, or even change colors with our customizable interface, from each style's individual product page.
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Do you have fabric / color swatches available?
Fabric swatches can be obtained from your nearest authorized Liz Fields retailer.
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Can I buy extra fabric?
If you need extra fabric, you can purchase it through your authorized Liz Fields retailer.
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